Hardware and Software FAQ

How do you know what IT product is best for your situation?  If you are looking for advice that you can trust and after-sales service to back it up, then you’ve come to the right place!

No, in fact we can usually guarantee that if you Google a bit and will trust anyone, you will be able to find somebody that charges less. We guarantee good VALUE. We recommend quality products that we know will work well for you and that have been sourced through the correct supply channels so that they will be of a quality that you expect and with an Australian warranty.
Because our business is based on repeat business. We have been helping people with their IT for 17 years and want you to come back to us again and again. We have been helping business and home users around Brisbane for a long time now and we know the products we sell – how to set them up – what other products they work well with – how to get help or a replacement if they are not working as expected
Less than 1 business day
In the future we will probably have an onsite store. Rather than offering hundreds of thousands of items, it will be focused on the ones that we recommend most
Most of our clients have credit accounts with us – just enter your details at the bottom of this page to apply. Otherwise, you can pay us by direct deposit to our Australian bank account or by Visa or Mastercard by paying a surcharge of 2%
Usually we can deliver next-business-day. We will let you know in advance if this will not be the case.
Of course! We don’t have a showroom, but we do have an office that you are welcome to pickup from if you are in the area.
Then we are here to help. Just call or email and we will be happy to assist. We will usually offer you the option of installation assistance when we quote you, however we are happy to help at any point in the future. If there is a fault with hardware we have supplied, then we usually will arrange the warranty repair at no charge to you – saving you the hassle of negotiating with the hardware manufacturer.
Often you can! Just let us know what you are looking for in the form below and we’ll come back to you promptly with some options.
Unless it’s an evaluation that we have arranged for you, unfortunately we can’t usually take things back because you have changed your mind.